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Support
FAQs
If you have any question about Lightbulb services, please see our FAQs below first. If the answer to your question is not there, please send us an email to enquiries@thelightbulb.co.uk.
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Who can buy from Lightbulb?
Anyone. There is no minimum order (Note - some 6ft fluorescent tubes are supplied in a minimum quantity of 6 or 12). We accept all major credit cards and all orders (subject to stock availability) are normally dispatched within 48 hours. Special pricing is available for group accounts. You will find our salespeople very product knowledgeable.
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Who makes your lamps?
We supply only top quality Branded Lamps and light bulbs from Major manufacturers including GE, Philips, and Osram/Sylvania.
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How quickly can I get the lamps I need?
All orders (subject to stock availability) are normally dispatched within 48 hours.
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How can I order the lamp, if I don't know what it is?
We make hard-to-find lamps and light bulbs easy to find. Our sales people have hundreds of pages of cross-reference information to find your lamp by your equipment make and model, or simply by physical description.
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What type of guarantee do I have?
All products supplied by The LightBulb Company carry a specified manufactures warranty. If you experience any problems with your purchase contact our customer care team for advice and or a return reference number. (Please do not send lamps to us without a return reference as we cannot accept any unauthorised returns).
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Do you have detailed information on lamp bases?
Yes, we do. Click here for lamp bases specifications.
- Where can I see your range of Energy Saving light bulbs?
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How much do you charge for delivery?
We have NO minimum order value and we only charge £2.85 for delivery within the U.K mainland.













